Peak Period Special Conditions

Please note our special conditions for Easter/Christmas/New Year periods

  • Booking dates and suite preferences cannot be guaranteed until confirmation is completed. Management has the right to choose accommodation type according to the requested dates and more specifically the needs of each cat on an individual basis.
  • Any booking changes after the confirmation incur a $25 administration charge and cannot be guaranteed to be accepted, pending these Christmas/New Year special conditions set by Hobbits Knob Cat Retreat Management, which were signed upon the booking confirmation.
  • We do require all bookings to comply with the following STRICT special conditions to ensure that we are able to cater efficiently during these busy periods.
  • We require a 5-night minimum stay.
  • We will be closed to the public for drop off and pick up on both the 25th of December and 26th of December. Rest assured we will have staff on the premises over these closed days to take extra special, individual care of your feline friends.
  • We require a $100.00 non-refundable booking confirmation deposit to be paid within 7 days upon making the booking request with the balance due by the 30th September by cash or bank transfer.
  • Hobbits Knob Cat Retreat reserves the right to cancel bookings should they not comply with our special conditions including the lack of payment of the deposit by the due date.
  • Should you request, within 4 weeks of your booking commencement, to drop off at a later date over the busy period or an early pick-up over the busy period, but a booking period originally included the Christmas and/or New Year dates in the 5 night minimum, Hobbits Knob Cat Retreat reserves the right to charge the minimum stay required in addition to the $25 administration fee for changing the booking.  
  • We are proud members of the Queensland Pet Boarding & Grooming Association which we comply with their Code of Ethics, and appreciate your acceptance of our conditions of boarding, which ensures the health and safety of all cats boarding in our establishment.

Please visit our Conditions of Boarding page for all conditions of boarding.

Testimonials

  • Murphy

    "We are so happy to be able to have Murphy here. He's always well looked after and a very relaxed cat when we get him home."Jon
  • Millie

    Gorgeous place. Thank you so much for taking good care of Millie.Caroline Stanley
  • Cleo

    "Thanks again Tania for caring for Cleo - obviously she has loved being here and spending lots of time with Laura. It is so re-assuring for us to know, that while we are away, she couldn't be in better hands."Yvonne and Lester Watkinson
  • Frankie

    "Have been the best place for my cat Frankie highly recommended. I hope all goes well for you guys and thank you for always keeping my mind at ease when he comes to stay. Thank you."
  • The Johnson's

    "Wow! How can words express how grateful we are for the good care you've taken of our babies. They've changed so much since coming here and we can't express how grateful we are for all your hard work. We hope they are as happy with us as they have been with you. I just want to say thank you, thank you, thank you. We will definately send you pictures and they will definately come and stay here when we go away."Lots of love, the Johnson clan, Glenn, Michelle, Georgie, Polly & Max
  • Jerry & Maria

    "Great place for our little cats - they dont want to come back home." Jerry and Maria
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